Bus on Demand service records phenomenal growth

DUBAI: The Bus-on-Demand service of Dubai’s Roads and Transport Authority (RTA) recorded huge growth in the number of commuters on board these buses.

Statistics reveal that 603,052 riders used this service from the time of launch in February 2020 until the end of 2021.

The service recorded a significant increase in ridership numbers, where 428,377 riders have used this service in 2021, compared to 174,675 in 2020.

Adil Shakri, Director of Planning and Business Development, Public Transport Agency, RTA, said, “This service has seen an exceptional surge in demand, especially as it covers vital areas in Dubai. It also passes across several metro and tram stations, which also enhances the integration of public transport and eases the movement of commuters to their destinations safely and smoothly. The service clocked a satisfaction rating of 86 percent. It contributes to the integration of public transport services with the first and last mile, ease accessibility and save the waiting time of commuters.”